I would absolutely hands down not recommend this store! I have had the worst time working with them. First, they gave me a sale price on all of my bridesmaids dresses, since there were 7. And they ended up charging ALL of my girls FULL price. Which was both irritating and delaying, but they did eventually refund my girls. But overall, a very unprofessional experience.

And if you want anything done you are going to have to speak to the manager! (Which is hardly ever in the office.) The workers are a hitt and miss, and I was told by more than one I would not be able to get my dresses expedited. But , lo and behold, when my fiancee finally got a hold of the manager, it was made possible.

I really wish I had read a review on them before I chose to use them, so I hope this can guide you away from a very "stress-level midnight" situation.

:)

I was looking for my wedding dress i told them i was getting married in april i understood i didnt have enough time to order and i told them i had a budget they went all out to help me look for my dream dress! I was astonished on their helpful opinions and honesty. They were great i Highly recomend their service and thiere great quality on their wedding dresses. You guys Rock i love yall


sincerly,


Bittersweet08

I understand that everyone will have a different experience. My wedding gown experience at Panache was wonderful . They were EXTREMELY helpful and all had really good personalities. Rosa and the Indian lady (I can't remember her name) - but they made the experience completely enjoyable and worry-free. My alterations were done in a matter of days!!! I couldn't have asked for better alterations. The dress was absolutely BEAUTIFUL & fit perfectly and the service was very good. There is only one lady who works there whom I would say doesn't have the best customer service. But the others went out of their way to make sure everything went smoothly. The selection at Panache is also wonderful. They have a large selection of Maggie Sotteros and others. Highly recommend!!!

The customer service just over the phone for this bridal salon was so poor that I won't even visit. I only needed to know how many of a particular brand of bridesmaid dress they had and not one employee wanted to make the effort to look. I would suggest taking your business to Houston Bridal & Formal. They provide a great selection and wonderful customer service.

yesterday I went to Panache, and they greeted me at the door with smiles,and how may I help you.i wanted to buy wediing gown for this weekend,I told them my budget and they did everything within their power to stay within the budget.My dress of my dreams was altered to my satisfaction within a day.I am very pleased
with the service I received. My prom dress was bought at Panache in 1995,they were very helpful then,I was very happy to see same manager with excellent staff.