I have been a client of their for 10 years. Yes, they are very busy and that goes to show that a lot of people love them and want to go to them! i had made a recent appointment for my animals for check ups and had to wait almost a week. I did't think of it as a big deal as I usually wait for a month to see my own doctor.
Once I had to make an appointment for a refill on my dog's meds because they wanted to make sure my dog was still healthy to continue the medication, they are always looking out for the best of my pets!
For all of the people who use these internet sights to talk bad about businesses because you didn't get the answer that you wanted, honestly Pacifica Pet Hospital would be better off not having to deal with clients & a******s like you! You guys probably are used to getting what & when you want, but it can't always be like that people!!!!!!!

I have been going there for a long time as well. I have noticed that they have been so busy and it does mean that a lot of Pacificans love to go there. I am cautious with businesses that are always empty!
The docs are the best & so are the support staff. There have been a lot of new receptionists up front & thank god as there were a few strange ones in the past! Everyone there is always so helpful and courteous to me and I can't imagine taking my kids anywhere else. These guys know what they are doing and they are always happy when I go there. Dr. Hurlbut must be great to work for!!
For people who don't like to spend money on their pets; if you can't afford them don't get them!

I HAD been a client of Pacifica Pet for 4 years. Right there on the highway they're kind of obvious and I honestly didn't even realize there was another vet in town, but I really wish I had known sooner. The quality of medicine and customer service has generally been adequate. Not scary, but not terribly impressive either. I probably would have been content staying with them, but when my 14 year old dog had a nasty eye infection and they were completely unwilling to see him for 4 days.... That's unacceptable.

When I pressed them to find out if it should be seen sooner or was really safe to wait that long, they said I should call Linda Mar Veterinary Hospital to see if they could squeeze me in. Thankfully they could and I had a very positive with their staff (very undertanding and flexible, and didn't rush through my exam even though it was a "squeeze in"). All the same, for my regular vet to be completely unwilling to work with my pet and to pawn me off on another hospital - where is the compassion?

I've pulled all of my pets from Pacifica Pet and haven't looked back.

These people rating this place poorly are crazy. I have been taking my dogs and cat to this hospital for 7 years and have experienced exceptional customer service and care. My dog was recently diagnosed with lymphoma, and PPH did all of his workup until they referred me to SF Vet Specialists. SF Vet Specialists commented on how thorough his workup was done by PPH, and this is coming from one of the best state of the art facilities around. The care we receive from Dr. Gary Hurlbut and staff is off the charts great. In fact, I refer all of my dog training clients to PPH since I know that they will enjoy the best care coupled with extreme kindness for their animals.

I have been a client of Pacfica Pet Hospital for over 10 years and LOVE everyone there. I recommend them to all my friends and would not take my pets anywhere else. I have always found them to be professional, thorough and very compassionate about animals. I lost a very special dog to liver failure 4 years ago and thanks to Dr Hurlbut my beloved dog passed away very peacefully. My 10 year old dog who has a brain tumor has received incredible care from PPH and knowing that they will be there for us when we need them is a great comfort to me. They are very accommodating when it comes to my specials needs puppy mill dog AND they have been a friend to many, many rescue dogs I have brought in there! Need I say more???