I took my Bichon Frise here to get groomed, and they did a terrible job. They were able to get me in the same day I called, on a Saturday. They should have been red flag number one. My dog had some knots, but with some good time spent brushing her, a professional groomer would have been able to get them out. This lady took one look at her long hair, literally looked at her for one second, and said she would have to shave her, no ifs ands or buts! So reluctantly I let them. I go pick her up and my dogs hair is all uneven, she cut too much off around the face some parts were longer than others. I also think they sedated my dog, without asking for my permission (which I would never allow). My dog was all groggy and she passed out for hours when we got home, which se has never done before after she has been groomed. I would never recommend this place to any one or take my dog back there. And the price was not cheap. They charged as much as any groomer I have been to and they offered none of the extras the other groomers have such as webcams, bandanas around the neck, bows in the hair (I don't like that, but for what I'm paying I expect more than a bad hair cut), etc.