I moved here from another management company with plenty of horror stories of my own. Pabst Kinney & Assoc. is the exact opposite, it's like a dream come true. Personable staff that makes you feel welcomed and known, and timely service on anything I've ever asked for. I definately believe that Pabst Kinney & Associates has set the standard for what I believe a management company should be.

Pabst, Kinney responds immediately to all service requests with courtesy and concern for renters.

I've rented from them for 8 years and there is not a better apartment management company in Long Beach.

They have a genuine concern for renters you won't find anywhere else, always keep you informed about what's going on at the apartments as well as working to improve the experience of living in their units.

For just over 10-1/2 years, I have lived in a building in Park Estates managed by Pabst-Kinney. Overall, my experience with the company has been favorable. Kassandra, maintenance supervisor for the building, is one of the company's assets. She is pleasant and customer service oriented. She responds quickly and endeavors to have repairs completed in a satisfactory timeframe. Interactions with the Property Manager have not always gone smoothly. Her communication style is inconsistent. At times she has seemed nonchalant, unavailable, not interested in advocating for tenants, and has not always followed up. Generally, their support staff, such as receptionists, are helpful.

I have been a tenant for a little over 7 years. During this time frame (like everything else in life) there has been it's ups and downs. Communication has been the biggest downfall that we have experienced in the past with needed repairs (plumbing problems). To date, our living conditions are acceptable and we are fortunate to have a roof over our heads. Kassandra (my experience to date) has been an asset to the company since she came on board. So far....she has been very helpful with getting things done and addresses your concerns in a timely manner. Claudia has come a long way from what use to be. I have grown to respect her over the years. She has shown compassion towards others and will do her best to help you in whichever way she can. Overall....our experience with Pabst Kinney is good.

Fairly good.