There were miscommunications and bungled encounters from the get go. I found the property for rent, submitted an application and was approved. Even before I saw the lease I was told to send deposit and first month's rent. I wrote a check and mailed it (I had not moved to TX). I was then called and told that this funds had to be provided by a money order, and asap, a detail not mentioned earlier. I spent a lot of extra time and effort to get this and was forced to send it next day air at a pretty penny because now time was crucial according to them. I kept asking for a lease, not wanting to send even more mulah with nothing in writing. They eventually admitted to losing my application and I had to submit another. I signed a lease to rent a house with several conditions that were supposed to met by the landlord before I moved in. These conditions were not met, the house was a disaster, and Mr. Owens was extremely rude and nasty over the phone. I ended up leaving and will NEVER do business with these people again.

Never gave notice when showing the house, sent rude emails about rent that hadn't been paid when we had already made payments. They are also verbally rude via phone calls or face to face. If he is your landlord you will be nothing more than a street number and check to him. I am glad I moved!

I have rented through this company for the past 4 yrs and have found them to be honest and fair. They have have a great staff working for them.

Honest and trusting people BEWARE of this company. I have never felt so uncomfortable, taken advantage of, or misled by a company in which my purchasing a product benefited them. If you are the type of person that finds the good in all people, you will soon be disappointed if you choose to work with this company. There are trustworthy real estate agency out there, and this is NOT one of them.