i was very much down financially and had to take some items in to pawn just to provide for my kids, i went to another local pawn shop and was treated rude and with almost disgust, i left the other pawn shop (wilmington jewelry and pawn) feeling degrated and about 2 inches tall. i walked to meet my kids at the high school, and decided to go into the orbit pawn shop to see if i could get treated any better, the persons there were not only nice and understanding they seemed to go out of their way to help me out. they didn't give me much, but enough to feed my kids until my next pay day, but the service received was enough in itself... they were very nice, helpful, honest and understanding... i am hoping not to have to pawn anything anytime soon, but if i do or if anyone in the wilmington area has to i would suggest orbit pawn 100% ~ you will not regret it, especially if you have ever been treated like crap at the wilmington jewerly and pawn shop where the employees are rude and pretty much laugh at you whenever you tell them how much you need or want.