this place is fine. i go all the time. anybody with a fish problem will be frustrated no matter the fish store or service you get. the owner & Douglas are helpful but have probably heard every excuse in the book. if they think you are going in to blame them, then forget about any service or freebies. but if you want to take a water sample in or discuss a problem w/o accusations, they''ll respond. they work with you, not for you nor will they argue with you.

getting an aquarium is a risk and all responsibility should be on the buyer. they are there to provide the best they can but are not there to take blame. if you work with them, they'll work with you. i enjoy my fast efficient visits there to get my supplies for my healthy crazy up and down fish aquariums & pond.

As I made my way to Trader Joe's through the parking, I've always noticed Oranda Aquarium. One day I decided to do a little window shopping. I was immediately impressed how well kept this store was compared to other fish stores I've visited in the past. I met the owner and he knew his stuff. So much so, that two weeks later, I was back in there purchasing a 50 gallon salt water tank. It is now 6 months since my purchase and I love my tank! I can't believe I didn't stop in there earlier....

This place has diseased fish, when I was just getting into the hobby I bought a fish and ended up loosing over $400 worth of livestock. When I came to see the owner he wouldn't even bother to talk to me, let alone try to fix something. This year my boyfriend bought a yellow carpet anemone, which according to the owner was fine. It died about 2 weeks later setting off my water chem in my nano. I would never recommend this place to anyone. someone who doesn't care about the livestock should not be in the industry!

Amazing! When I walked into this store, the first thing I noticed was how clean and well kept this store is. I mean, how many times have you gone into a tropical pet store and all ...

First of all, this place is the best. It has everything, and what it doesn't have, the very helpful and knowledgeable owners and employees can get for you. The owner actually refused (respectfully) to sell me some plants until I set up my tank to properly care for them -- now that's caring service!

Secondly, fish can't get ich from plants. And you should always thoroughly rinse any decoration before adding it to your aquarium. And ich is easily treatable, if you act quickly. My guess is that my fellow reviewer was and is rather ignorant, and as ignorant people often do, he or she needed to someone to blame other than him or herself.

Don't listen to the ignorant -- check this place out for youreself. You won't be disappointed.