I used to get decent deals on things I sold to OUAC but lately it seems as if they're giving chump change for $$ stuff. I only got $13 for a nice Crayola drawing desk, a large stuffed horse that your kids can ride on, a baby gate, and several other toys. The Crayola desk alone I expected to get more than $13 for. Then I brought in ny daughters clothes which were all named brand (Gap, Old Navy, Children's Place, Heartstrings) and when I came back they were about to put price tags and hangers on my basket of clothes! I asked what was going on and turns out they gave my $45 to someone else!!! I was so pissed! The girl had to call the woman they gave it to and ask her to bring the $ back which of course she didn't! I had to wait another 25 min for them to go back through the computer and reprice my clothes before I got my money. I couldn't believe it!! I'm not sure if I'll be returning. It's a hit or miss type place. Sometimes you get a deal others you get ripped off! No in between!!

I decided to take my daughter's gently used items to this store to see what I could get for them. My articles included a lot of high-end items like a Pottery Barn crib set with window valances that are still sold new at PB. They decided it wasn't a set and didn't take them. I guess that's their loss. I also didn't understand why they wouldn't take a variety of other items that had no visible stains or marks. For the load of stuff they did take, I only received $18.00. Big deal, I probably wasted that amount of money on gas.
As far as the customer service is considered, it doesn't exist. I don't think I'll waste my time or energy to go back either as a seller or a buyer.

This is a good place to get play clothes or toys! But You have to beware if the clothing have stains or holes. They are priced cheap! There fore those who the buy from and not even getting half of what they paid for it! For example: for a 10 dollar item you might get 1.50. I would not tell anyone to sell unless you just have to get rid of it! You would make double at a yard sale!

Shopping at this OUAC can an enjoyable experience if you visit at a down-time. It's easy to find cute clothing in great condition at great prices. However, shopping at this store while busy can be a nightmare - it's hard to get from isle to isle w/ other shoppers. They put consigner drop-offs right in front of the books - so you can forget looking at those. I'd also like to complain about the play area they offer. The toys in this area are always broken or out of battery power - and the tv in it has been broken for well over a year. My review is mixed - fun to shop at down times - but never at busy times...and best to go w/out the kids.

Once Upon a Child is a great place to shop for just about anything you need for a baby or toddler. They have clothes, toys, furniture,and more! Their prices are fair and, if you want to bring in items for sale, they will give a good price on those as well. I have found lots of cute clothes, shoes, and toys for my son there and have always been pleased with the quality of items I purchased. The staff is friendly and helpful, although they're sometimes very busy so it's hard to get someone to answer questions you may have. The store itslef is neat, clean, and better organzied than many similar places.