I have been a guest at this hotel for several years. Each visit tops the last. On my current visit the Loyalty Ambassador emailed me one day prior to my arrival to verify that my specifications for the room were met. When I arrived the crib I requested was already in the room, there was fresh ice in the ice bucket, and a personal handwritten note was left with a complementary bottle of water from Mr. Sanchez to welcome me and to wish me a pleasant stay. This location is the reason I stay at Omni hotels anywhere I go. The rooms are always beautiful, clean and comfortable, complementary morning beverage, news paper; wifi and speedy check in/out are some of the benefits to this hotel. The pool is closed at a reasonable time and although there is always a wedding or event taking place, not once has it interfered with our stay or our sleep. Becoming a Select Guest brings all kinds of perks including free nights. Last year during our stay, the hotel lost power due to a storm in the area ...

This review comes from a business traveler persperctive. Rooms are old and overpriced. During my stay, the internet was out for 2 days and hot water was out one morning. Management did not do anything to rectify situation. If you are going to any of the companies along the energy corridor, the Sheraton on Clay Road is a much better choice including the Starwood Points! There the rooms are light/modern (including flat screens), breakfast is complimentary and the gym is brand new.‎

Hotel was very nice as far as decor and friendliness of staff. The Internet did not work for one evening which was a problem for me as a business traveler, plus no cash transactions since their computer was down. Water was turned off for ...

Hotel was very nice as far as decor and friendliness of staff. The Internet did not work for one evening which was a problem for me as a business traveler, plus no cash transactions since their computer was down. Water was turned off for ...

The room was very musty smelling. The front desk offered to move me or spray a deodorant. I elected not to move because the engineer had already installed the DVD player. They sprayed the room, but the odor never really left. ...