My family and I were on vacation. We drove all the way from North Canton Ohio our destination San Francisco. We have a 2007 Honda Mini Van. My family and I were on our way to Santa Barbara until our muffler fell off. It was dragging Im taliking sparks and all. We stopp at a gas station in Ojai California and the attendant reffered me to go to Quality Muffler. It was about 5:00pm./ I was worried that the shop would be closed. Long story short we showed up about 5:10 and were welcomed by the owner Ernie Malone. He advised that he was about to close and realized I had out os State plates. He said no problem opened bach up his shop made a fresh pot of coffee for my wife and I and fixed it completely. What a savior on top of that he charged me next to nothing!!! We were do happy and releived. so if you are ever in need I highly recommend because he lives up to his name Quality.