Originally went to Best Buy today to buy an HP printer I have
Originally went to Best Buy today to buy an HP printer I have been looking at. My husband and I stood in the printer section at Best Buy for well over 10 minutes waiting for one of the very few associates that was working to at least acknowledge our presence. After well over 15 minutes of standing around, we threw in the towel and left. We decided to visit the Pleasanton Ca Officemax to see if they might have the same printer we were looking at, at Best Buy. Because we have never been to this store, let alone an Officemax period, we were quite surprised by the customer service we received when we walked in. As soon as we walked in, what do you know, an employee who was interested in helping us. Wow, what a change from what we just felt from the boys in blue over at Best Buy. They price matched Best Buys price on the printer, and the guy that helped us get everything we needed, had great product knowledge of what he was selling us. Great customer service, friendly , knowledgeable staff, that is obviously focused around customer relations! Thanks guys, we love our printer!
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