Barn Door No More!!!
First let me start by saying my Grandparents owned a restaurant for years, 90% of my customers are restaurants, and I have never had a restaurant tell me a party of 30 had to order from a 3 item menu, and the steaks had to all be prepared medium! After some argument it was conceded that we could have the steaks our way.
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Then, the night of the reservation we were treated poorly. One of our party did not get his plate till almost everybody else was finished, the waiter drops the plate in front of him and says "We are out of baked potatoes so we gave you twice baked", turns around and walks away; no "Is this acceptable?", "Would you prefer something else?", "I apologize for the delay".
To top it all off, a 20% gratuity was added, not 15% ( we are good tippers, they blew it ), and we were double charged for the deposit that was payed when the reservation was made. When the deposit was brought to the attention of the staff we were told there was nothing they could do about it, we would have to come back tomorrow!
Also, the bar tab was separate, and we had to go get our own drinks!
This is the place I proposed to my wife, I have eaten there for years, but I will never step foot in the door again if this is how I can expect to be treated.