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States > Texas > Austin Yellow Pages > Auto Dealers > Northwest Imports

Northwest Imports

13200 Pond Springs Rd Ste C5, Austin, TX 78729 map
Northwest Imports Mojo 3/ 5
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CitySearch
(15) Northwest Imports 4/ 5 stars 15
Mojopages
(1) Northwest Imports 5/ 5 stars 1

Description
Northwest Imports Northwest Imports They are located on 13200 Pond Springs Rd Ste C5 in Austin. Northwest Imports They have a total of 16 reviews, 13 positive reviews and 3 negative reviews. They can be reached by calling (512) 331-7372 They accept Debit, Discover, Master Card, American Express, Cash, Visa, Check. for payment.
Votes (16)
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Customer Ratings
5 Star:
(13)
4 Star:
(0)
3 Star:
(0)
2 Star:
(1)
1 Star:
(2)
First To Vote
myrawilliams
Level 1
Tuesday, July 19, 2011
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Quality:
 
Excellents in Service
Dave and his staff have always taken such excellent care of my car and I know when I take it there it will get fixed. Prices are about average to most places but the service is by far top quality!
Price Range: $1 - $5
Recommended: Yes
patrickblackard

patrickblackard

Tuesday, August 11, 2009
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Consistent excellent service and fair prices
We're nursing along a couple of older Camrys, and Northwest maintenance lets us have dependable transportation at far less cost than car payments. The one time we had a problem with a repair, they cheerfully took it back and fixed it further, even putting in more parts, while refusing further payment from us.

Read more at austin.citysearch.com
Pros: Experienced and knowledgeable
Recommended: Yes
tgf123

tgf123

Monday, August 10, 2009
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Good people, good service
We took our Lexus to them after the 3/25/09 hail storm for work on our engine. They were able to take care of our problems within 1 business day, and at 1/2 the cost of the NW Austin Lexus dealership. Staff is very friendly.

Read more at austin.citysearch.com
Pros: pricing very reasonable
Recommended: Yes
bh32

bh32

Wednesday, November 19, 2008
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Terrible Customer Service and even worst knowledge
This is a great place to have a tail light repaired but thats about it. We took are car in and the mechanic "thought" it was one thing and almost charged us $5000 to have it fixed. We pulled the vehicle out of there took it to the dealership where they knew the exact problem at the cost was ONLY $600. Customer service was TERRIBLE!!! We had to constantly call for updates. No one ever called to tell us what was going on with our car. The information on my receipt was even incorrect. TRUST ME DON'T EVER TAKE YOUR CAR HERE!!!!

Read more at austin.citysearch.com
Pros: can repair ahead light
Cons: everything else
Recommended: Yes
e78

e78

Friday, July 18, 2008
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First impression not a good one.
I had an appointment for 2:30 in the afternoon to have a headlight replaced. Something I was told over the phone should take about 30 minutes. I was delayed getting there because of an accident on the highway ahead of me. I called to say that I would be late but could be there before 3, would that be a problem? The answer was that they wouldn't be able to get to my car today because they weren't very busy and the techs were going to go home. I could try bringing it in on Monday morning though. I can understand if you don't have appointments on the book but when you have a customer call to give you business and they are turned away and told to try again another day...The last thing it made me want to do was try again. I was disappointed because they had been so highly recommended by a friend but I will have the repairs done somewhere else.

Read more at austin.citysearch.com
Recommended: Yes
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Business Details on Northwest Imports

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Payment Types:
Debit, Discover, Master Card, American Express, Cash, Visa, Check

Phone Numbers:
Primary Phone: (512) 331-7372,
Fax: (512) 331-7428

Hours Open
Monday 8:00am to 5:30pm
Tuesday 8:00am to 5:30pm
Wednesday 8:00am to 5:30pm
Thursday 8:00am to 5:30pm
Friday 8:00am to 5:30pm