Monday, September 29, 2008
Really good experience!!
I got the number for these guys from my old neighbor. My Dell Dimension of two years was turning off by itself. I originally called Dell support and they made me restore my computer to the first day I bought it. I reinstalled all my programs, printer drivers and antivirus and the computer did the exact same thing! Four more fruitless calls and about seven hours later to Dell support and they told me I had a bad motherboard or processor and to ship them the machine. I had the IT guy from my wife's work come over and he replaced the ram and video card, it worked for one day and the same thing happened again! I called T&S Computers and they came out the next day. They took the cover off my tower and immediately told me I had a clogged CPU heat sink. They blew out the cat hair & dust with a can of compressed air and vacuumed the inside of the tower. When they turned on my computer I could barely hear it running! The fan was spinning so fast before it sounded like an airplane and it couldn't catch up to cool off the CPU. They did some operating system stuff too and I haven't had a problem since. They even showed me where to vacuum so it won't happen again. They charged me $96.00 for the labor and a can of air. Would have saved me hours with f**cking Dell. Fast service and a decent price. I would use them again in a second.
Read more at philadelphia.citysearch.com
Pros: Fast, knew what they were doing and didn't have to take my computer.
Cons: I called Dell first!!