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Lu Lus At The Belle Kay

3862 N Lincoln Ave, Chicago, IL 60613
Lu Lus At The Belle Kay Mojo 2/ 5
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(14) Lu Lus At The Belle Kay 2/ 5 stars 14


This business is categorized as a Clothing business. Lu Lus At The Belle Kay is located in the neighborhood of North Center in Chicago. They can be contacted by calling (773) 404-5858 or going to their website . They accept Visa. for payment. They have a total of 14 reviews, 4 positive reviews and 10 negative reviews.
Products and Services:
  • Collections
  • Jewelry
  • Vintage Items
Votes (14)
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5 Star:
(3)
4 Star:
(1)
3 Star:
(0)
2 Star:
(3)
1 Star:
(7)
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kateymeyer

kateymeyer

Sunday, December 21, 2008
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Horrible Service
I went here looking to find a 1950s formal dress. I started browsing the racks of clothes when a sales woman yelled "don't touch the dresses!" and that I was to touch them by the hangers only. All the dresses were covered in plastic, which any vintage enthusiast knows is horrible for clothing! When I told the sales woman what I was looking for, she immediately starting explaining how "1970's dresses are sooo in right now! All the girls are wearing them for prom!" She continued to show me these hideous dresses that resembled slips rather than formal wear. I kept explaining what I wanted but she wasn't listening. She wouldn't let me browse the shop without following me or telling me about the era of clothing, like I was a stupid child! It's too bad for the horrible service, because it seemed like they had some nice items here...

Read more at chicago.citysearch.com
Pros: Cute store, easy parking
Cons: Rude customer service!
Recommended: Yes
nonameslerft

nonameslerft

Tuesday, December 16, 2008
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Tragic
I just read an article in which the owner of this shop boosted about what a lovely personal experience she provides her clients and how she "takes care" of all alterations...I laughed out loud! The first time I went there I took my sister, who was in high school, to look for a prom dress. She was 16 and about a size 8. The comment from the sales person was that he wasn't sure what they had anything for a "bigger girl". I tried to be polite and told him, that I was sure i could find something because they have such great dresses, then when I tried to start pulling dresses for her, I was asked to not touch them! We left without spending a dime of our dress budget. Hoping the awful service was just a one time thing, I went back looking for a dress to wear to a wedding and found an incredible late 1930's dress. While there, I had to put of with the owner, who was at least as bad as her sales person. I tried to make conversation with her, but all she wanted to do was talk about how "fabulous" she and "her" dresses are. The dress needed to be tailored. The tailor was incredible nice and did an amazing job, I'm just sorry that it cost me an extra $90! I guess what the owner means by having a tailor who "takes care" of the alterations is that she has a very pricey tailor she insists you use on "her" clothes. I love the dress more than anything else in my closet, but buying it was such an awful experience! They have some beautiful clothes, but the service and attitude there is so bad that it's just tragic.

Read more at chicago.citysearch.com
Pros: Great dresses
Cons: Horrible, snooty sales people and owner....who make you want walk out
Recommended: Yes
babydeeer

babydeeer

Wednesday, September 17, 2008
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ridiculous...
I have been on the hunt for the perfect vintage ring to replace one that was stolen from me. After visiting the Ravenswood Antique Mart, and having an extremely pleasant chat with the woman there, she recommended I try finding a ring at Lulu's. I really appreciated her steering me in the right direction, and felt optimistic at the prospects of finding something there--but when i walked into Lulu's my optimism quickly dissolved. The sales woman, in the completely empty shop, looked me up and down, and then proceeded to abruptly ask me what i needed. I told her my situation, that I was looking for an Art Deco style ring. She tittered and said bluntly, whilst shaking her head, "No." sneer, titter..."No, I mean--first of all, do you even KNOW what Art Deco is?" She looked at me like I had just crawled out of the gutter and was begging her for money. I may look young, (I am 30, thank you very much) but the way she treated me was downright impolite, and unpolished. She gruffly points to some cuffs on the awkward table and say, "THIS is Art Deco...." Thanks, crabby, but i'll go elsewhere. It's a shame, too-they had some lovely pieces, but her arbitrary attitude was downright callous, and made the business and herself look ridiculous.

Read more at chicago.citysearch.com
Pros: ...
Cons: Rude customer service
Recommended: Yes
thetruthaboutthat

thetruthaboutthat

Sunday, August 10, 2008
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...rude?
I was in this store about a week ago and after explaining my experience to a few of my friends, decided to write a review. I don't know about other people out there, but when you're going to a store, in my opinion you don't want the people to be snooty. Especially to the point where they act as though everything in their store should have a higher price tag on it than your life. That said, while shopping here the women were quick and knew their merchandise, getting something that wasn't perfect, but the best they could come up with for what I needed. They were however, rude and ridiculous when it came to the clothes. The pretentiousness is unnecessary and the fact that THEY zip you into the clothes simply because they are delicate, is ridiculous! I am not going to purchase the women with the dress... so it seems unnecessary that they are the ones getting me in and out of it. Moreover, if the clothes are that fragile, perhaps charging over 200 dollars for them is an error in judgement. The dress will end up costing twice that once you replace the zipper and get all of the alterations made. Overall I would never return.

Read more at chicago.citysearch.com
Recommended: Yes
Cbermud1

Cbermud1

Tuesday, July 8, 2008
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A wonderful experience at a truly beautiful store
Admittedly, the owner does come across as a bit intimidating, but that said, I can't blame her. She has gorgeous, old clothes that can be fragile and I've been to enough stores to see how customers often manhandle garments. They're her livelihood and she has every right to be careful.<p>

If you're only looking for "vintage" Halston or Valentino (you can hardly call items from the 80's or 90's vintage), Lulu's is not for you; it's not a place for the label-obsessed (unfortunate if you believe that high-end designers corner the market on great fashion). They're there, but for the most part, Lulu's carries items that are not so identifiable---that's what makes it great.<p>

She could immediately tell what size I was just by looking at me. She pulled out dresses for me to try on and was very accommodating. The owner even brought pieces for me to try on that were not on the main floor, such as two exquisite flapper dresses from the twenties and the dress I eventually bought, a long, black lace and silk dress with beautiful pleating from the thirties. She knew I wouldn't buy them all, but because I loved her store so much, she allowed me to have fun. And I did. My mother came with me and chatted amiably with the owner and seamstress and also had a ball.<p>

The prices are high for a reason: the clothes are truly extraordinary and unique. You won't find them anywhere else. I've been to plenty of "vintage" stores where they basically cater to the mildly retro Urban Outfitters set and hence, they're cheap. Lulu's is very different from this and that's reflected in the quality of the wares, customer service, and the cost of the items.<p>

I'd rather purchase clothes from someone who has opinions and won't sell just anything to you regardless of whether it actually suits you. This person will gain my trust because I know they're not looking to make a quick buck off me. The owner's passion for clothes is palpable and worthy of admiration. I will definitely come back.

Read more at chicago.citysearch.com
Pros: Great customer service, fun, gorgeous and unique clothes
Cons: Not everything sold online, unfortunately
Recommended: Yes
1
Business Details on Lu Lus At The Belle Kay

PRODUCTS
Clothing

Categories:

Payment Types:
Visa

Phone Numbers:
Primary Phone: (773) 404-5858