I went to the Norris Centre for a couple different beauty treatments. The staff here take great care of you. The make honest recommendations, and do wonderful work. Electrolysis doesn't hurt as much as people think. There is a little discomfort, but they suggest ways to minimize that. I went to the woman who started the business, and found her to be exceptional. She knows what she's doing, and was actually recommended to me by someone who manufactures electrolysis machines, so she has a great reputation. I also received a great massage there. They have a number of quality products available...some are a bit pricey, but sometimes it's worth it. Highly recommended!