Norm was fricking great, and made my fiddle sound better than it did in the first place. He also has some amazing fiddles, well worth a visit. Thanks Norm :-) ...

I was not going to write a review, despite the unending horror of doing business here, but another charge to my checking account two months after we finally managed to return a cello (we attempted on four separate occasions to return it during business hours and no one was ever there--we finally had to leave the cello with the shopkeeper next door, who actually does show up for work), was just the last straw. Thought it would be a disservice not to let people know about this guy. Maybe it would be O.K. to purchase instrument from this store, but by no means sign a rental agreement, and never, ever, give out your credit card information. It was probably an honest mistake, but he should take more care to not make mistakes with other people's money.‎

Before going to the store, I recommend you call (650.968.4800) to make sure they are actually open. Their hours have been inconsistent and I have gone twice during what were supposedly store hours to find the place closed. ...