I had new steering cables installed in boat - they did the install work- went to the lake & I had no control steering the boat to the right at all- This is a huge major safety--
I took boat to a local shop- they found that while the cable were ok- the cable go thru a shaft with a nut on end that secures the cables- this shaft DID NOT have the nut on it the nut was there- & not even a wrench mark on the nut- So they didn't even try to tighten it. This is a major concern as someone- could have been hurt or not came back from the lake alive due to this hugh negligence. I would not let this shop even wipe a cows butt. You could not pay me to use this shop ever again. If you love the people you go boating with then NEVER NEVER use this shop.

I wasn't able to shift my boat out of gear and into neutral. I spoke with a couple of mechanics via phone and all recommended pulling it out of the water to diagnose problem and fix. I left a voice mail at the Norcal Marine on Friday and received a call back the same day. I spoke with Simon and described the problem. Simon was knowledgeable about our engine and was confident he knew what to do to fix it. He was able to trouble shoot our problem over the phone and said he was happy to help. His help and honesty about how to fix the problem saved me the expense of hauling our boat out of the water. With his advice, my friend and I were able to get the boat back in gear and running at no cost.

I have an 04 Mastercraft that needed service before the holiday weekend. Even though they were so busy with work they made sure that I got my boat on time. I really appreciate the extra effort that went in to my boat to ensure a timely turn around! Thanks!

I had been sideswiped in my 26 ft Sea Ray at a dock in Old Sac- I contacted NorCal Marine for an estimate on the repairs needed to my gel coat, front bars and diving platform. NorCal Marine took care of everything- my boat was back in the water in less than a week- insurance taken care of and everything. Since the accident I have came back to NorCal for all of my battery/stereo needs as well as my tow-able.

I contacted this business and scheduled an appointment for my boat. I had to take off work early to ensure I was able to make the appointment. After a half hour past my appointment time, I contacted Nor cal. They told me that it had slipped their mind because they were busy and said they would send someone right out. This was around 430pm. They asked for some additional information about the engine. I rescheduled an appontment I had for 6pm to wait for their arrival. Two hours later they still had not shown up. I tried calling the next day, but my calls went unanswered. Not only did I have to leave work early , but I also cancelled another appointment for them and they missed both appointments and never called. If I could give them a minus rating, I would gladly do that. I will tell everyone I know to not use this organization..