This dealership is only interested in the sale. Go to Longo, Tustin, Riverside or any other Lexus dealer. After the sale, their follow up was terrible; in fact, they did not follow up at all. When an issue surfaced they were non ...

Everyone here is kind of a moron (albeit really nice). I went to go buy a used car. First I had to sit through the sales pitch on all the cars I didn't want (after telling them I wasn't interested in a 40000 dollar car). Then i went to go look at the car I DID want, and they quoted me 25000, about 10000 more than kelly blue book. Well I essentially laughed at them and told them I wouldn't pay over 15. So we went to go assess my car "just to see if we can work something out" (blue book was 5K for my car). After keeping me waiting for about an hour while they "talked to the manager" they couldn't do better for $500 (I did not forget a 0) . At this point I was actually insulted. For 500 bucks I might as well give it as a gift. They told me, and I quote "If you think you can find a better deal, then go ahead". The same day I went on craigslist and found my car. 2 weeks later I wrote a check and bought the same car I looked at at the dealership, ...

my parents with buying a Lexus RX 350. First of all, I have to say that this is one of the most beautiful dealerships I've ever been to! It almost looked like a 5 star hotel lobby, with coffee shops and all. Matt Schaefer was excellent--very helpful and genuinely nice. ...

the superior service that Matt Schaefer and Craig Jones showed us. Our growing family and shrinking finances prompted us to trade in our car for a used Toyota Sienna, and Matt and Craig treated my family as if we were purchasing a Ferrari. What a wonderful, totally unexpected ...

on a particular LS460L that Newport Lexus had on their showroom floor. In the course of several phone calls and emails, I was quoted a lease rate of $1400.00 per month, plus tax and license. When I made the arrangements to come down and pick up the new car, all of a sudden the lease ...