NEVER BRING YOUR CLOTHES HERE
NEVER, NEVER, NEVER BRING YOUR CLOTHING TO THIS ESTABLISHMENT!!!!
They destroyed a $200 cashmere scarf (a gift from my parents), then proceeded to call me a liar. It came back with over 10 large holes that had magically been (horribly) patched to hide the obvious damage. After attempting to get to the bottom of the situation, the owner insisted that the holes were in the scarf when it was dropped off. He then refused to talk to me without my husband present! This was not only rude, but completely sexist. He then had the nerve to say he did us a favor by patching the holes (that he created), then charged us for. He also called my husband a liar claiming that he ASKED him to patch all of these holes to begin with!!!!!!
I have no recourse but to beg you not to trust this man with your clothes. It will happen to you and they will never admit fault or take responsibility for their actions. Unless you are in to giving your money to people that will gladly smile, take it, then destroy your property (supplying money to a chauvinistic business)--- I suggest you STAY AWAY!!!!!!
Read more at chicago.citysearch.com