scrumptious cakes but awful customer service!
New Roma bakery had one of the best tasting cakes I had ever eaten. We loved the end result, but getting there was an uphill battle for sure. We decided on New Roma bakery for our wedding cake maker and we put down our deposit. My husband and I are from out of town and they did not accomodate us whatsoever for a cake tasting. We could not make any of their Saturday morning tastings as we live 10 hours away, and we requested to taste another day...they refused. We even offered to buy individual cakes in the flavors we wanted to taste--and they said NO?! Needless to say, the cake turned out wonderfully, but the service was less than up to par.
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