A relative used to take my dog here for baths. Every time he came back, he smelled as dirty as when he came there. I thought that the owner was rude, she was working behind the counter. The products are over priced. Some insight into the owner. I recently met someone who knew her many, many years ago. She said that she was once a "pet psychic", manager at Foley's, and always had a very short temper. Then suddenly she started MDAM. She does have a college degree, but the person said he or she doubts that it was in dog sciences. The store was a but dirty, but I have never tried any other services but the bathing when a relative brought my dog. They have poor control over the dogs there b/c a Schnauzer tried to attack my dog when I picked him up that time.

Some of these reviews are harsh and in my opinion untrue. I experenced nothing but courtious friendly service from the moment that I called about training for my pooch to the last class with my dog. My girlfriend and I went to the classes and the trainers were helpful and knowledgeable. I started out with an uncontrollable 6 month old lab and by the last class we were walking into the building (not skiing with out water) and jumping on other people was much less of a problem. I am looking forward to starting the Intermediate class in a few weeks. It has been a great experience all the way around.

I found this place online while searching for jobs and applied for a position in the retail store section of the warehouse. When I showed up for the interview, the place smelled horrible and the lady who greeted me was very rushed to get me in and out of there. Once I realized that was the store manager, she briefly told me this wasn't the place for me to work and she didn't know why I wanted to work there coming from the Katy area. I asked to see the place (already knowing I wouldn't ever come there again) and she very quickly showed me the training area and playground area. THE PLACE WAS A DUMP!!!!! I would never consider taking my dog there and I'm glad it isn't on my side of town. I tried to make small talk to make my trip worth it and she pretty much told me that it wasn't the place for me and that they are only there to teach humans how to interact with their animals, that's it. She was very rude and within the half hour I was there, not a single other person or dog came through the building. They seem promising on their website, which was very difficult to access and the place looked nothing like the pictures shown. It's an old stinky warehouse with nasty floors and not kept up at all. OVERALL, NOT RECOMMENDED FOR ANY HUMAN OR DOG TO VISIT THIS NASTY WAREHOUSE!!!!!!!!!

Sally, the groomer, has worked with my dogs for 4 years and they always look fantastic when she's finished with their beauty treatment. My dogs are treated well by her and with kindness which I really appreciate.

As for classes, it's average. The quality is better than Petsmart, but I've witnessed unnecessarily rude behavior toward owners. You have to put up with some garbage to take from the teacher what can be applied to your dog. It's pricey for what you get in the classes. In my opinion, there are better places in town for dog training classes.

I can only guess that the positive reviews I just read are written by the owner, Loralei, under assumed names. Loralei is an extremely rude person, and I quit going there finally after three years. I can't stand her anymore, and even my dogs don't like her. I agree with the experiences written by the other reviewers about her bad temperament. Unless she can train dogs to drive cars and use credit cards or bring cash for payments, she needs to stop treating the people who TAKE their dogs there like trash. She looks for reasons to "get on you", and she has an acid tongue. The items in the shop are also over-priced by a pretty big percentage, It's too bad that this facility is run by someone who obviously flunked "Human Interaction 101".