The service department has done good work on the recalls that I've had. Their service team continaully tries to rip off the customers, over charging for simple tasks. I do most of my own car work, so I know what is involved for most of the jobs. What a rip off.

The parts department, while still over priced, is more knowledgable about the cars and products, in my opinion.

Murrieta Volkswagon provides service on the weekends for those of us who cannot schedule a service during the week! It is easy to schedule an appointment and easy to get to. They provide good customer service!