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Description
This business is categorized as a Family Pet Clinic business. Muir Oaks Veterinary Hospital is located on 1180 Muir Rd in Martinez. Services provided by this facility consist of Grooming, Microchip Implantation, Spaying, Boarding. and they can be contacted by calling (925) 372-9200 . Their hours of operation are Monday to Sunday Closed , 7 days a week Evening They accept Visa, Master Card. for payment. They have a total of 13 reviews, 8 positive reviews and 4 negative reviews.
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First To Vote
Citysearch User
Thursday, March 25, 2010
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TERRIBLE!
I went with a coworker of mine to help her with her unmanageable dog - they ripped her off so bad and insisted she needed to spend more money on another appointment or the dog would soon die within months or a year. She also said while in the room, she heard a man yelling at an employee(?) who seemed to just be saying OK I UNDERSTAND. The "DOCTOR" HERDER was rude and seemed greedy! She has lost her love of animals! My coworker was in tears at the end of it - unexpected since when we got there, the front staff was friendly and the nurse was so incredibly friendly and acknowledged her dog right away and seemed to have genuine concern for everyone involveed! I have never and will never take my animals to this place - I also told my coworker let's go somewhere else and we did, AllBay, and it was great!!
Price Range: $500 - $750
Recommended: Yes
dlsdrd
dlsdrd
Friday, September 11, 2009
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Please save yourself A TON of money and go elsewhere!
Read more at eastbay.citysearch.com
I have used Muir Oaks for over 3 years until just recently. I always heard that it was more expensive than all the other local vets, but I never really knew how much.
FIRST COMPLAINT: I brought my great grandmother's 16 year old mini-poodle (I inherited) in for a dislocated hip and got the very uncomfortable insinuation that since the vet (Herder) couldn't understand how the poodle dislocated her hip, that I somehow had to have kicked the dog! I was completely offended, but more in shock as this woman knew me not at all--and still made her thinly veiled insinuation.
She didn't know me, because I had already been through 3 vets in the past 12 months--apparently Muir Oaks cannot hold onto their vets, so there is no chance that you will be able to form a bond with your pet's caregiver, nor will that vet get to know your pet...unacceptable.
Then, a procedure to put my dog's leg back into the correct position was estimated at $600 including anesthesia...OK I guess that's what it costs. Well I was mistaken--apparently the vet didn't like the way her own taping job turned out after about 12 hours (she bandaged the dog's leg to keep it from moving around), so she decided to re-bandage the dog again. Well, I found out that in order to fix the job she didn't do very well the first time, the vet had to put the dog "under" anesthesia again!
When I finally was able to escape that time, my bill had swollen from an estimated $600 to 3X that amount!!! My final bill was over $1,800.
I'm posting three other complains--just have to break them up due to size limitations...
FIRST COMPLAINT: I brought my great grandmother's 16 year old mini-poodle (I inherited) in for a dislocated hip and got the very uncomfortable insinuation that since the vet (Herder) couldn't understand how the poodle dislocated her hip, that I somehow had to have kicked the dog! I was completely offended, but more in shock as this woman knew me not at all--and still made her thinly veiled insinuation.
She didn't know me, because I had already been through 3 vets in the past 12 months--apparently Muir Oaks cannot hold onto their vets, so there is no chance that you will be able to form a bond with your pet's caregiver, nor will that vet get to know your pet...unacceptable.
Then, a procedure to put my dog's leg back into the correct position was estimated at $600 including anesthesia...OK I guess that's what it costs. Well I was mistaken--apparently the vet didn't like the way her own taping job turned out after about 12 hours (she bandaged the dog's leg to keep it from moving around), so she decided to re-bandage the dog again. Well, I found out that in order to fix the job she didn't do very well the first time, the vet had to put the dog "under" anesthesia again!
When I finally was able to escape that time, my bill had swollen from an estimated $600 to 3X that amount!!! My final bill was over $1,800.
I'm posting three other complains--just have to break them up due to size limitations...
Read more at eastbay.citysearch.com
Pros: pros:....Cons too major...
Cons: Prices, Tacky, Take advantage of grieving pet owners...
Recommended: Yes
Citysearch User
Citysearch User
Thursday, October 9, 2008
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Good Care by Lucia M. at InsiderPages
Read more at eastbay.citysearch.com
I have taken my cats to Muir Oaks since 2002. Dr. Herder has been very thorough with my diabetic cat's meds and tests. I have always been treated fairly and politely. There have been a couple of occasions where we had to wait longer than usual, which was due to an animal emergency.
All you have to do is speak up and tell them what your financial situation is and have only tests that are truly needed. There was a turn over in staff when they moved into the new building, but I think it's stable now and staff are more comfortable with the procedures. I had to take one of my cats in for a seizure and she was quickly brought in and evaluated and treated. I feel they do the best for the animals. When another one of my pets passed away, they sent me a condolence card and made a donation to the UC Davis Animal Companion Program in memory of my pet. I thought that was very thoughtful. Yes, you should check around if you are not happy with this vet hospital, but I feel they have the latest training and equipment to best care for my animals. I recommend them highly.
LM
Martinez
All you have to do is speak up and tell them what your financial situation is and have only tests that are truly needed. There was a turn over in staff when they moved into the new building, but I think it's stable now and staff are more comfortable with the procedures. I had to take one of my cats in for a seizure and she was quickly brought in and evaluated and treated. I feel they do the best for the animals. When another one of my pets passed away, they sent me a condolence card and made a donation to the UC Davis Animal Companion Program in memory of my pet. I thought that was very thoughtful. Yes, you should check around if you are not happy with this vet hospital, but I feel they have the latest training and equipment to best care for my animals. I recommend them highly.
LM
Martinez
Read more at eastbay.citysearch.com
Recommended: Yes
SINGJESS
SINGJESS
Monday, August 25, 2008
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Good service to our puppy
Read more at eastbay.citysearch.com
We have been bringing our puppy here for his shots, and the Dr. was very knowledable about puppies and the wait time is not very long. We just boarded our puppy here as well, would recommend this vet if you are looking for quality over pricing for a vet, for your animals.
Read more at eastbay.citysearch.com
Pros: Good service, can bring for vet, boarding, grooming or emergency servcies
Cons: Some of the vet techs lack some luster, but thats just personal preference
Recommended: Yes
Citysearch User
Citysearch User
Wednesday, June 18, 2008
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Great staff
Read more at eastbay.citysearch.com
I was recently referred by a friend since my last Vet was horrible I decided to give Muir Oaks a chance.The facility is beautiful and very clean;receptionists were very polite; rooming nurse was very sweet and had a lot of medical and nutrition advice.Dr.Utt was my Vet and she was amazing!...I will definetly bring my pets in for more services in the future.
Read more at eastbay.citysearch.com
Recommended: Yes
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Business Details on Muir Oaks Veterinary Hospital
PRODUCTS
Separate Cattery
SERVICES
Dog Boarding, Spay, Dog Boarding, Surgical Procedures, X-Rays, Surgery, Day Care, Ultrasound, Grooming, Climate Controlled Boarding, Microchip Implantation, Grooming & Bathing, Climate Controlled, Geriatrics, Vaccinations, Spaying, Diagnostics, Dentistry, Exercise, Pharmaceutical, Medicated Baths, Boarding, Boarding, Bathing
SPECIAL_SERVICES
Vaccines, Medications, Surgery, X Ray, Dentistry, Ultrasound
OTHER
American Animal Hospital Association, Veterinarians, Aaha
Payment Types:
Visa,
Master Card
Phone Numbers:
Primary Phone: (925) 372-9200
Appointment
| Monday to Sunday | Closed |
| 7 days a week | Evening |
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