I really get sick and tired of Movie Gallery. Okay... let's see.. where do I start? Half of the time I go in there, they don't have what I'm looking for in stock. If it's a guaranteed movie, the new person working there (and there is ALWAYS someone new) is the one I always end up with, and they don't know how to give you a free movie rental credit for a guaranteed movie. Once you GET the movie you want, you take it home and find out there's scratches and damage done to the disc, so you cant even play it. One time (get this) some kid had colored all over a disc with crayon and magic marker.
Do these people even LOOK at their own discs? And they have the gall to ask me if I want to purchase their optional damage protection. Apparently it doesn't matter, since I'm getting movies that are less than a week old that that look like some kid used as their only toy for a day.
Movie Gallery sucks, I'm tired of the idiots working there, and I'm tired of their late fees and lousy selection. I go to Blockbuster, and have been going to Blockbuster for years. Why did I try Movie Gallery again? Not sure. Oh well.

Funny note: word must be getting around. The other day, Movie Gallery actually called me and left a message saying that if I came in, I would get a free rental. I should have called them back saying I don't want your scratched up free rental. They must be getting desperate.