auto repair
My wife set off for Portland, Or., along with, oldest daughter, 32, and 3 grandchildren...2, 6, 7. A few weeks prior, here in So. Ca., we had to have some major work done to her 2001 CR-V. Valve job, spark plugs, fuel filter, timing belt, water pump, then, oxygen sensor. All seemed ok, until the 2nd day in Portland. The "check engine" light came back on. Youngest daughter, Bethany, who lives in Portland, did a "citysearch". Morgan's came up as highly rated. When you're the dad, the grandpa, 1100 miles away, what do you do? I mentioned that they take it to Morgan's. Upon initial inspection, they noticed that a major wiring harness was just "dangling", rubbing into the alternator, etc... They worked to repair it, finally deciding, that the wiring harness had to be replaced. It was determined that the prior repair shop, here in So. Ca., was negligent in plugging the harness back in, thereby, the harness rubbing against the alternator / belt. After all of this, Jim made it clear to us, that it'd be ok to drive the vehicle back to So. Ca. Since arriving back safe and sound in So. Ca., we've gotten in touch with the original repair shop....not too happy about all of this, but willing to make the repairs at no cost. Yesterday, Jim Burley, from the Portland Oregon repair shop, called my wife, here in So. Ca., just asking if she got home ok, and was everything alright. First rate service in my book. From the get-go, Morgan's would be the only place I took my vehicle.....if I live just a bit closer than 1100 miles away!! A few bucks more....maybe so, not sure, but the peace of mind is worth every penny. Thanks to everyone at Morgan's, especially Jim, who has been on top of it all the entire time. Ed...husband to Olga :o)
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