Poor customer service, terrible quality of...
I brought in a makeup bag that needed a zipper replaced, and two weeks later, the zipper broke again, it was like they just put it back on track, then charged me $10 when I asked them for a brand new zipper. at the same time I dropped off a pair of boots, the heel was collapsing, and they short term fixed it, also charged me $10 by the time I wore them the second time, the heel collapsed again, it was like they reinforced it to last for one wearing. I gave them another chance and brought in a pair of red suede shoes to be cleaned. I only wanted one of the shoes cleaned, but brought in both so they could match the color. He wanted to charge me $20 and I showed him that the red colors did not match. While, yes, it was a little cleaner, they could have dyed and matched the reds as I wanted the shoes to look brand new. He ended up charging me $10 but I cannot wear the shoes... they are two different reds and look terrible. While I was picking up the red shoes I told him about my two ...
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