Me and my wife did brought our child for cancer therapy to
M.D Anderson cancer center for treatment ,our vehicle broke down we did called mobile mechanic at 7 pm they showed up at 8 pm , they give us a ride to nearest motel they towed our vehicle to their shop , they give us a written estimate for job , when the job finished , they came , picked us up took us to shop to get vehicle ,price was the same that was promised , they were very friendly ,honest ,and cordial
I do recommend this company to the reader ,and i was impressed CJ

Two out of the three children I care for (18 month old and 6 year old) were with me when I realized our battery was dead at 11:10. We called MMH, and the dispatcher said it would be $59 to jump off the car and the mechanic would be there by noon.

I waited until about 12:25 to call. He said the mechanic was stuck on the freeway and he'd be there soon. Not even two minutes later, the actual mobile mechanic called and said he had just gotten the service call and would be there in 35-45 minutes.

I'm worried at this point because the baby has a cold, it's one hour past his bed time, it's hot, and I'm out of snacks and water.

The mechanic shows up at 1:20 (2 hours later), but is extremely nice and jumps off the car in no time. As he is calling his boss to get the authorization # for the card, he tells me his boss told him to NOT jump off the car and tell her (meaning me) that she needs a new battery and we (Mobile Mechanic of Houston) can sell her one. The mechanic said he just couldn't do that, and had me sign the receipt for $59. He also told me that this guy will purposefully wait to make service calls so the clients will become desperate after a long wait time. (I'm guessing that means to have it towed). I was STUNNED, but thankful we could head home.

I am later called by the mechanic saying that his boss is trying to charge an EXTRA $75 for labor. Don't forget I had already signed a receipt.

I am so upset by this notion that I call the dispatcher back. I could hardly get a word in because he continuously interrupted me, however, these three sentences are about all you need to know.

Me: I refuse to pay any more than $59 to jump off a car; especially after it took 2 hours for him to show. I had a sick, hungry, and sleepy baby with me, as well as a 6 year old...
(Interrupts)
Dispatch: That is not my problem. We could have charged you $300 for the tow truck and you wouldn't have had to wait.

We haven't been charged extra so far, but for principle's sake, please don't use this awful company

my brakes went bad i couldn't make my brakes stop.I pulled to the side of the road.I called several different mobile mechanics they charged more or no one would answer their phones.Mobile mechanic sent a mechanic out to me.I explained to Ray the mechanic that i was unemloyed .We agreed on the price and i sighned the contract.They were willing to work with me since I am unemployed.ray fixed my brakes on the spot and he charged me the price that we agreed to.I highly recomend Mobile Mechanic

By calling the main number, you reach a dispatcher who then calls on contractor mechanics to get out to you. The mechanic then calls you to confirm. The consultation is $49, which may be credited to the service fees if you choose to use them. When I spoke with the mechanic, named Lewis, at 1:15pm, I had asked him to meet me at 2:15pm. He asked that I call him 20-25 minutes before that time as a "reminder." I called him at 1:50pm to remind him. When I called him again at 2:15pm, he was still 15 minutes away and proceeded to tell me that it had not been 25 minutes yet. I choose not to deal with anyone that wastes my time. He called repeatedly and then left a message on my phone, saying "You're a liar, insert profanity." Do not use this very unprofessional service!