bought a washer/dryer set from them being a family going through this tough econmic time thought I would give this small local business a shot, what a mistake bought the set in feb of 2011 for $440.00 and the washer broke almost a year later the dryer has not been dryer the clothes properly. I called the store back and a very older hispanic man hung up on me twice because I couldnt speak spanish, then i guess his grandson answeres and insisted that i broke the washer by setting something heavy on the lid which in turn caused it not to work on the spin cycle on top of that no discount was offered just a $100.00 home visit plus parts and labor. needless to say wont ever use them again