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States > California > Diamond Bar Yellow Pages > Sewer Line > Mike Diamond
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Mike Diamond

Pomona Diamond Bar,CA 91765 map
(909) 620-9427
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CitySearch
(4)
Description
Located in Diamond Bar. . Their services include Plumbing, Plumbing Contractors, Drain Cleaning, Heating Contractors, Repairs, Sewer Locating. Mike Diamond They have a total of 4 reviews, 1 positive review and 3 negative reviews. Their hours of operation are Monday to Saturday 7:00am to 7:00pm 7 days a week 24 hours and they can be reached by calling (909) 620-9427 . They have a number of products available which are Disposals, Water Heaters, Heat Pumps, Air Conditioning.
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First To Vote
nomis
bluesman64

bluesman64

Friday, January 25, 2008
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Very disturbing experience
I had the Mike Diamond service come by to offer an estimate after I bought my house and the brand new toilets didn't flush correctly. The plumber tried to explain that since no parts were available for these "exotic" toilets they would have to replace the units in their entirety. Also, the plumber explained that the floor needed to be repaired before installing the replacement unit. The total estimate was well over $1000. I did complain but never heard from them.

The total repair ended up costing $75 and required the adjustment of the chain and some screws. The floor was just fine. What a sham.

Read more at losangeles.citysearch.com
Pros: None
Cons: Dishonest
Recommended: Yes
lpfalzone

lpfalzone

Thursday, December 27, 2007
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Avoid this plumber
We have lived in a townhouse for a few years and have called this place several times to fix leaking pipes, toilet, shower knobs etc. Most of the past times were ok - we continued to use them because they can come quick. The problem with them is that they seem to overcharge or try to oversell you. It really depends on the person they send. Twice, we have been told we needed work done that was going to cost hundreds of dollars, and twice, the repairperson was full of it. We are not going to call them again - this last time, they wanted 600 just to install a dishwasher!!! Sears will install a dishwasher for 200.

Read more at losangeles.citysearch.com
Pros: Can come to the house quickly
Cons: Charge too much, inconsistent service
Recommended: Yes
am_not

am_not

Sunday, February 25, 2007
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Better options out there
Mike Diamond has the facade of a good company with good customer service- and they may very well be competent, but I never got to that point. I called on Sunday and knew exactly the work that I needed and the parts that were required. They charge at $57 to come out to even look at the problem. I explained that I wanted the work complete the same day and asked if the parts that I thought I needed were stocked on the truck. They said that the truck was fully stocked, but that they did not know what parts it had. I explained that I would not pay a service call if they could not do the work, and they sent the technician out anyway. Sure enough he didn't have the parts, he said that it was not a stocked part. (I ended up paying him anyway, since it was going to come out of his pocket.)

The take away here, is that a big company with customer service is important to you, then call Roto-Rooter, they'll come out just as fast with the same pricing and skilled technicians but without a service call charge. Or call a smaller plumber that you can talk to that will tell you what he can and cannot do before even coming out to your job.

Mike Diamond is not big enough to be as professional as a national chain and too big to offer what a smaller local plumber can in terms of personal service. Don't waste your time stuck in the middle.

Read more at losangeles.citysearch.com
Cons: Fee for service call, no phone access to actual plumber
Recommended: Yes
nomis

nomis

Tuesday, August 29, 2006
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Very Satisfied
Mike Diamond looks like they're very interested in satisfying their customers. About a month ago, I had to replace a sewage backflow gate because another plumber had broken it. I had initially spoken to their tech and was going to do it myself. I got straight advice from him and that was it. I had only called him after a few days because I had such a hard time finding a part myself. They gladly came by and put it a good day's work. Both tech's were very professional and friendly.

Read more at losangeles.citysearch.com
Pros: Friendly. Good guys.
Recommended: Yes
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