This business is categorized as a business. Times Herald Record is located on 40 Mulberry St in Middletown. They can be contacted by calling (888) 620-1700 . They have a total of 2 reviews, 0 positive reviews and 0 negative reviews.
First To Vote
Thursday, January 14, 2010
Be careful of their billing policies!!!
A family member of mine thought it would be a nice gift to buy me a 1 year gift subscription for the paper. I did not read the paper so I figured I would let the subscription expire. I was not keeping track of when the expiration date was, but I was still receiving papers, I figured they would stop sending it to me. I received a phone call from them saying I owed them $17.00, which I thought was odd because I never signed up to receive the paper in the first place. I called them up and spoke to a customer service rep. who told me my family member created an account for me and paid for one year subscription. When the subscription expires, they will keep delivering, and then send you the bill. I explained that I never agreed to sign up for the paper, that it was a gift, and I never consented to any agreement, and that I never signed up for an account. They told me "not to blame them". I asked to speak to a supervisor about this, but I was told none was available. (The first ...
The newspaper is always late and nobody cares when you complain. Maybe someone should explain to them that Orange County Park is Hamptonburgh not Montgomery. Pros: Does a good job covering the area and photo jounalists are very good Cons ...