glasses wqere unacceptable, would not focus correctly
The lenses they provided me with would not focus correctly. They are no line bifocals. there are several kinds. The girl in the office ordered one kind, because, and I quote, she had never had a problem with them, but they were not the same as my previous glasses, and I could not forcus through them. When I brought them back, I was told there was a 6 week wait, on top of the 2 I had already waited, I said this was unacceptable. They refused a refund. And since my insurance company will only buy me one pair a year, I am stuck waiting. They also charged my insurance company $540.00 for a simple pair of glasses. Outrageous.