Melody Grooming is the name of the business, and Kathy is the one who owns it and does the grooming, and also has a doggy daycare on site, all done on her ranch-style property. She cuts "by hand," which is amazing compared to the cookie-cutter electric-trimmer style of Petsmart and other corporate-run places. Kathy went to an actual grooming school (unlike Petsmart groomers, who just groom for a few months with another Petsmart groomer, who learned from another Petsmart groomer, etc.). She does a very good job, must MOST importantly to me, she is very careful with your pet. She lifts the dogs up and down from the tables, which is very important if you have a senior or crippled dog, and she is nice to them. My dog HATES the groomers in general -- every time I've picked her up from Petsmart I could hear her crying and wailing from her crate in the back room. But at Melody Grooming, I walk in and my dog is just relaxin' away in her crate, which is right there in the same room with Kathy and the other dogs while she's trimming her next customer. My only complaint is that my dog's skin is sometimes dry afterward (she has very dry, flaky skin anyway), which I fix myself by using a scrub brush and olive oil when I give her a bath myself, so I'm not sure why Kathy doesn't try something similar. But other than that, the hair cut is always very beautiful, and I have never seen my dog's ears cleaner on the inside -- ever! I simply cannot get them that clean, and I don't know how she does it! So A+ for Kathy, because my dog loves it there, and the hair cut is great (and all done manually by hand!), and her ears are SO clean. It cost me about $60 in 2009, which is the approximate going rate anywhere else (about $50 at Petsmart, but for far less quality and care for the dog). Nail trim is included, of course.