I WAS a patient of Rothman last year, and was advised that I would need spinal X-rays, and given a prescription for this place. The staff was VERY RUDE, and almost seemed to have NO IDEA what they were doing. I was there for well over 1 1/2 hours waiting for the tech to get an image that was legible. After telling me they would bill my insurance, I received a letter in the mail with a $500+ invoice attached to it! After calling my insurance company and being told there was never a claim sent over by them for the procedure, I called Alicia and was told the claim was rejected and that I had to pay. They are perpetual liars, and seem to only be after the almighty $$$, but for such a poorly done job. I would never go here again, and I wll definitely tell all of my friends and family not to either.

you are exactly right! I used to work for this company and they are in need of cash, so that's why they ask for the money upfront. The techs are good, but mgmt is horrible!!!! Your wait time is endless due to add ons by referring doctors that Medical Imaging is trying to win back! They come first. Sedation is given to anyone who asks, whether or not a doctor is present, by the techs - not a safe practice. There are so many imaging centers in the area, why go to this one?!

The Front Desk for the Medical Imaging Center in Santa Monica were very rude and demanded upfront payment for medical services prior to the procedure being rendered. They claim this is the policy which was not advised to me when making the appointment over the phone. They also threaten to withhold my images to my primary doctor until I pay the balance. Is this typical practice for medical procedures?

I do not believe this common practice therefore it seem Medical Imaging Center has a cash flow problem to demand payment upfront. If I were given a bill or paperwork in regards to the procedure then this would not be a problem. The issue lies with how the front desk demand payment as if I was not going to pay with paprer work when in fact an insurance card was given to set the appointment.


NOT PROFESSIONAL OR TRUST WORTHY.

AMAZING mammogram department. I have been a loyal patient of Dr. Perrella for years and would recomend her to anyone! Extremely efficient and intelligent staff who actually care about their patient's. These traits are hard to find in medical offices these days.

Two of my doctors (top faculty at UCLA) have complained about the quality of the radiologist reports from this facility. These two doctors were in separate practice from one another. In addition, I was amused by the previous review which detailed how Medical Imaging Center of Southern California over-charges clients. This happened to me several times. Even though my insurance paid the claims at 100%, I was told several times that this wasn't so. At the time, I was so ill, that I couldn't fight. The billing department, as a previous reviewer said, is almost chronically unwilling to give you _any_ indication of the refund process. I had to fight to get back the money that was rightfully owed to me.

A few years back, a friend of mine and I both saw one tech who found in funny that people were in pain while lying on the MRI table. Obviously, this made painful testing even worse.

Though I've had over 10 tests taken at this facility in 5 years, the quality-of-care has gotten worse and worse and I've since found another place in Beverly Hills that does a much better job.

BEST TO AVOID THIS PLACE.