AMAZING customer service by F T. at InsiderPages
Today I went into PF McMullin's place looking for some screws for my bindings (I was missing 4 screws). I asked the girl at the counter if they had the screws, and she rounded up 4 of them, along with the washers and gave them to me no charge. As if that wasn't amazing enough, when I got back to my truck, I tried to figure out how to install the screws, and couldn't figure it out (I'm a total newbie). So I brought the board back into the shop, and the same girl told me that the mounts for the bindings that I had were not the correct ones for the board that I had. She then pulled out a box of parts, found the correct mounts and screwed them to my board...and wouldn't take a penny for anything. I was so blown away. I practically begged her to take something for the parts and the time, but she refused. In a day and age where customers service is virtually non-existent, they restored my faith. I will buy from nobody but them now. These guys are truly amazing.
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