Martin Tailors is superb. When my lace jacket came in at Priscilla of Boston, it was clear that I would need a real pro to fit it. Martin did a fabulous job. I cannot recommend Martin, Hilda, and the entire group highly enough. If you cherish your garments, this is the place to go. You can feel totally confident that they will do it right. Many kudos to Martin Tailors.‎

First time to use Martin this week. Was shocked how fast they got my suit back and how accurate it was. A business that does what they say they are going to. What a concept. They have just earned a loyal customer.

"A month ago I would have rated this business 5 stars and had been a loyale customer for years, singing their praises to everyone I knew giving them business referrals. Unfortunately, I longer feel that way and the sad part of this is that I now need to find a new tailor as well as absorb a sizeable monetary loss.

The test of a business is how they respond when problems dp arise, not how well they do their craft. Recently, I took several garments for alterations as I frequently do. When I came to pick up my garments one expensive designer dress was missing. At the time, I could not remember which one and told the family I would check at home and let them know. I did remember and reported it and for the past two weeks, in spite of numerous phone calls and personal visits, my integrity has been questioned (as if I am making it up) and told that the dress would be there. I provided drawings of the garmet, recounted the conversation we had about the uniqueness of the garment and matching certain threads as it was being fitted and even brought 3 internet photographs of the exact fabric used on the garment to help in their search. Still today, no phone call, no offers to call other customers that came in on that day to see if they have it or to be concerned that a very expensive dress went missing in their charge. I am not sure what can be done at this point if they choose to pretend it did not happen and I am investigating other options. Lesson: Photograph every garment you leave as you may be asked to "prove" that it was actually pinned and left for alterations. Extremely, extremely disappointing. My guess is that they can not find it, thus the shuck, and it was stolen, by either an employee or a customer. Hard to believe, I know, but where is the effort, the concern and the customer service."

"A month ago I would have rated this business 5 stars and had been a loyale customer for years, singing their praises to everyone I knew giving them business referrals. Unfortunately, I longer feel that way and the sad part of this is that I now need to find a new tailor as well as absorb a sizeable monetary loss. The test of a business is how they respond when problems dp arise, not how well they do their craft. Recently, I took several garments for alterations as I frequently do. When I came to pick up my garments one expensive designer dress was missing. At the time, I could not remember which one and told the family I would check at home and let them know. I did remember and reported it and for the past two weeks, in spite of numerous phone calls and personal visits, my integrity has been questioned (as if I am making it up) and told that the dress would be there. I provided drawings of the garmet, recounted the conversation we had about the uniqueness of the garment and ...

I brought my ski jacket there after ripping one of the sleeves (while skiing) and they found the material, matched the color perfectly, and the jacket LITERALLY looks as good as new. And, of course, they fixed it in such a way to maintain the jacket's waterproof/windproof qualities. Fantastic job!‎