I have been taking my dogs to Magnolia for a couple of years. During this time they have always treated me and my dogs like best friends. My dogs would dance outside the door to go into the hospital.
Recently, I lost one of my babies in a very traumatic situation. When I got to Magnolia, I was in shock, there was nothing that could be done to save him. The staff began to cry with me. their main concern then was to ensure I got home safely and had someone to take care of me. I wanted an autopsy done, John Dean (worried about me drivind) insisted on taking the body to the autopsy center! He went after work on his own time and I was never charged!!!
I would never want to experience this again, but I thank God I had the help I had to get through it.
I think it is reckless that people use the internet to post very negative comments when they are getting a small picture of what goes on in a business!!! Magnolia's lobby is always busy, people always seem happy and most important - the animals alwys get the love and respect from the staff.

John Dean (partner) handles his situations poorly and is not compassionate about your pets. Our dogs are our "KIDS". John Dean did not make us feel like our dogs were #1 priority while boarded with Magnolia.

Dr. Jon is very good. Wish he was at another center

I will NEVER take any of my 4-legged children to see anyone other than Dr Jon - unless it's one of the other staff at Magnolia Animal Hospital!!! I've been taking my dogs there for almost 10 years and would follow Dr Jon anywhere. He has helped us to make the difficult decision to put 2 of my dogs to sleep over the years and was nothing but respectful, understanding, and supportive. My 2 dogs now love going to see Dr Jon and the rest of the staff at Magnolia and that's saying a lot when one of them has received a monthly shot for the past 51/2 years! My "baby" was diagnosed with bilateral hip dysplasia at 6 months however, because of the care that he gets from Dr Jon and staff; he continues to run and jump and doesn't appear to know he should be in pain and unable to walk. Other vets might have recommended putting him down or surgery that wouldn't have improved his quality of life, but based on the X-rays would have made sense... Dr Jon gets to know the personalities of his patients and their families and treats everyone with the utmost respect. There has been a fair amount of turnover in the last few years, both of vets and office staff; but I don't know of many places where this hasn't been the case. New staff have a learning curve and need to be given time to "get up to speed", but when you're a frequent visitor they quickly get to know you and your pet and are caring and attentive. I have (and will continue) recommended Magnolia Animal Hospital to friends, family, and neighbors over the years and can only hope that every 4-legged family member would have the opportunity to receive the love and care that mine do from Dr Jon and the rest of the staff at Magnolia Animal Hospital!!!!

Dr. Jon is the best. We have taken our dog here for the past 7 years, and couldn't be happier. They are reasonably priced, compared to other vets in the area, and they have a friendly and caring staff, every visit, every phone call.

Magnolia Animal Hospital is the best in town. Not only have I recomended it to many people, but I have literally put my dog's life in their hands on THREE seperate occasions. My dog had parvo as a puppy and was hospitalized for a week. Dr. Jon and his staff did an amazing job nursing him back to health. They cared for Murphy like he was one of their own. At a year and a half he suffered an ACL tear. In addition to having to repair the tear, they had to stop his kneecap from. dislocating. I was allowed to go into the operating room with Murphy AND I waited in the back room with a very comfortable couch and privacy. They brought Murphy to me while he woke up. A year and a half later he tore the other ACL. Again, he received the same surgery and I received the same curtosy.

We have been with the office for almost 6 years now. Dr. Jon and his staff care about the animals they treat as if they were their own AND keep their costs lower than other clinics. They do not jack up prices. They are reasonable and very respectful.