This management company is terrible. They fail to maintain their buildings adequately. They have repeatedly failed to provided adequate heat and security in this building (18 East 199th St). The building has been without a door for the past 2 months and this evening, tenants returned home to find all the mailboxes missing. Is this a theft or the management's failure to alert tenants to changes-both! The personnel of this company is beyond unprofessional. The secretaries are rude, obnoxious and far from helpful. I have lived in this building for 6 years and have never once met the landlord let alone received a phone call from him after leaving several messages regarding issues in my building and apartment. Sure there are many terrible landlords out there, but sometimes you don't have an opportunity to be warned. Today you do! Take my advice-live somewhere else. I know I will!