an expensive service but a nice treatment if you ahve never had one

This was the best massage treatment that I have had in years. The booking desk was so polite and helpful when I kept them on the phone for a long time deciding on what treatment to get. I decided on the Bali Hot Stone Therapy which I have actually had one other time at a spa in Palm Springs. I couldn't believe how exceptional the touch of Lulur's massage therapist (Maria) was. She has such a healing intuition and was able to really give me a deep tissue experience with the stones. When I left I had more motion in my neck than I have had in the last 2 years. I have already made my next appointment.

Had the MOST INCREDIBLE and decadent spa treatment here before my wedding. An hour and a half of organic scrubbing, yogurt being massaged into my skin. Then a warm vichy shower followed by the most amazing massage I have ever had by Maria using this Jasmin Frangipani flower oil. I left feeling like velvet and smelling like a flower. At my wedding, I made everyone smell my delicious glowing skin. Plus the woman at the desk could not have been more helpful and gracious.

Rude! I had a horrible experience at this (celeb favorite spa???) the staff spoke about me as if I was not in the room. I arrived 5 minutes late for my massage so the masseuse decided to go out to lunch instead of cutting the massage 5 minutes short and then refused to refund my money. I do not reccomend this sterile, unwelcoming, uncomfortable spa the looks like a doctor's office.