like the others, i would prefer to give them 0 stars... the person who takes orders over the phone is ridiculously rude and inconsiderate... she told me that my order was on it's way and should be delivered on time... low and behold IT'S NOT BEING DELIVERED TODAY... so my mom stayed home all day for nothing!!!! then when i asked the INDIGENT for the dang tracking number she said that it's against company policy to give the tracking number... WTH!!!!!!! every damn thing is against their policy... WHAT ABOUT THE POLICY TO PROVIDE GOOD CUSTOMER SERVICE!!!!???? HEARD OF THAT POLICY??????????????????????????? I WILL NEVER RECOMMEND THEM AGAIN...

lord have mercy!
( i had to put one star. it's a zero) That stuff is a mess i had to take it out the next day. i'm to ashamed to tell you how much i spent. professional women think twice before go or when you get there look at the women hair weave then proceed to run clutching your purses.. thank me later...

i AGREE WITH ALL THE POSTING. i TOO HAD A BAD EXPERIENCE, AND THEY DO NOT TAKE RESPONSIBILTI FOR THE BAD HAIR THEY SELL YOU. I GOT BAD HAIR TWICE, AND WILL NEVER GO BACK

I would prefer to give Lugo's hair "0 Stars" but since I can't, I will have to settle for "1 Star". When my stylist did my weave she could not believe the quality of the hair I brought. Logo's weave is abominable. It was the most expensive hair I have ever brought in Brooklyn and I was enraged. You don't have to believe me but my stylist, family and friends could not believe I spent that much money on that loathsome, detestable hair. DON'T BUY IT unless you have soooooooooo much money you don't know what to do with it.

Can anyone recommend a good name brand to purchase? Money is no object if the product is worth it.