I have also been experiencing the same situation with Louise Blum. The situation with the change over to Alfred Angelo has been horrible. Not only have they given us the run around on alterations, storing the dress, but they also forgot to order our flower girl dress and basically lied to us about it until it was too late to get another one.

Not sure if your wedding has already passed, but after much fighting with alfred angelo corporate, they allowed us to have the dress altered in the store by the old Louise Blum tailor (who did an incredible job on a very intricate all lace dress), in addition they are going to reimburse us the cost of having the dress steamed in Austin (where we are getting married) since they were no longer able to store and prep the dress as originally agreed to.

I can put you in touch with the tailor if Alfred Angelo refuses...hope it works out!

i used to work with Louise Blum a while back and still am in touch with their former head seamstress. Let me know if you are interested!

I ordered my beautiful dress from here over three months ago and it arrived a few days ago so no problem there. Then I went to pick it up for alterations and found out they "no longer do alterations". When I asked why they reluctantly said that the store is closing August 1 and will be Alfred Angelo. They also will not deliver the dress or spot clean as originally promised. It's sad that they are closing and not offering the customer service that was promised.

I was a little nervous walking in to Louise Blum, it was my first time looking at wedding gowns. My associate was super sweet and made me feel really comfortable. I did not buy my dress on the first visit because I wanted to shop around, but I did find myself back in Louise Blum for "the dress". I have been working with my associate for a few months now and have had nothing but the best service and experience. I WILL be bringing ALL of my friends to Louise Blum when they get engaged!

It really is a shame to house such beautiful dresses alongside some of Houston's worst sales ladies. Even though I had booked an appointment, my sales girl disappeared and pretty much ignored me. She tried to talk me into certain dresses even after I told her they weren't my style. She had the manager try to sell me too. Then they both ignored me. I'd rather wear nothing than deal with their 'service'.