TREATED ME LIKE THEY REALLY CARED.

I have to admit that I dont have the best credit in the world and some places can be down right horrible. But not this place I receive such excellent care from Sean the manager and Ed my sales rep. I met a few others but really my interactions were really centered around these two individuals and mainly Sean. I am greatful I was treated with respect and care. I was valued as a person and felt like I was important. I couldnt have asked for better network of personnel

I am so pissed at the guy Mark in the service department for being so unprofessional and rude. I'm not sure why he took his anger and frustration out on me. I hate that this one guy have put a bad image on this dealership with me. For anyone who wants good service from an advisor at this dealership ask for Tim and not Mark unless you want to get yelled at and treated like a dog. Make sure if you have to talk to mark it's not before closing because he gets pissed at customers around closing time eventhough he calls 20 minutes before close and tells you your car is ready. I paid for a service I didn't recieve on my car also, so just make sure if your get service here you double check their work and make sure they did what you paid for. What type of dealer changes your oil and don't put a reminder sticker on the windshield???? Did they change it?? My a/c unit was supposed to get recharged also but it's still doing the same thing, i'm pissed. It's like if you have an extended warranty the try to wait until it expires before they tell you whats wrong with your vehicle. Do the warranty companys pay them to scam the customer????

I purshasd a 2006 VUE in June 2006. from the beging it has been a constant struggle for service I have paid for. One: I was not given the corrct papers to register the car it took 3 weeks to recieve the correct forms for the dealership; I paid for services as interior protection stain resistance and have to consistantly go back and forth to have service I had paid for done. Maybe it is the day I come or other people are just so feed up the can not even make a comment. Others just go else where. I will write the better business services and Saturn Corportation. I pay for services I can not just give my money away. Yes I am angry this has been going on for far too long and I am not able to just turn in the car and buy another one.

We won't go anywhere else: We bought our first Saturn in 1994 at Saturn of North County. Since that time, we have driven nothing but Saturns. We are currently driving Saturn #7 and Saturn #8. Our sales consultants have been wonderful friends. The service department has no equal anywhere. Friendly, courteous, helpful, and concerned are adjectives that describe the sales consultants, service intake personnel, detailers, cashiers, mechanics, parts personnel, and autobody manager. We love Saturn and we love all the people at Saturn of North county