Molly maids came recommended to me by one of my friends and I
Molly maids came recommended to me by one of my friends and I was very excited to try them. They came over on a morning that I was taking my kids out. They started work and I left. When I got home, I was so excited to have a clean home. That was not the case. My two year old ran in the house and yelled uh oh, mess! I preceded to walk in and see disaster in my kitchen. They apparantly had left right at the 2 hour mark (they were charging per hour and did not know if I wanted them to be there more than 2 hours - don't ask me why they didn't call) They had taken my toaster oven shaken it upside down all over my floor. The crumbs were trailed all over my house. I was very upset. I called the manager thinking she would be helpful. Well, she was anything but. I probably would have kept using them if she would have been apologetic and kind. She did clean up the crumbs, but made excuses for the mess, told me if we wanted to have the rest of the house cleaned there was going to be a fee, and still charged us for the little work they had completed in the 2 hours 2 cleaners were there. (4 bedrooms and 2 baths). I have never seen my house this messy and can not believe they did not do more about it. I will tell everyone I know not to use this service.
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