A tad bit pushy for my taste by Suzanne A. at InsiderPages
I bought my last car from Livonia Chrysler Jeep and although I was satisfied with the car, I was not so satisfied with the service.
The rep was pushy. He didn't try to talk me into anything, but he did try to make me finalize my decision right there on the spot - which is not something I was planning on doing.
When I told him I was going to come back and buy the car with my dad, because I wanted my dad to check it out, he tried to pressure me into having my dad co-sign. Mind you, he never checked my credit, nor my dads - yet he was convinced I would get a 10x better rate if I signed with my dad. I was not having any of that either, I wanted to build my own credit. I had to pacify him by saying I would think about it, but that wasn't really true at all.
At home, I looked through the book and changed my mind about the type of engine, color and features I wanted. I emailed him about all the changes and there was no problem communicating through email. The only problems were in person.
The credit-guy talked to me and told me my credit was fine. I was right about having no need to co-sign. When I went to purchase the car, he talked to my dad more than me, irritiating, and tried to convince him I needed the bigger better warranty and all that. Whatever, I didn't want it so he eventually let it go.
Finally, he pushed for me to fill out this survey when I got it in the mail and said that although I could fill it out however I want, he will only get anything if I give a really high score. Needless to say, I received the survey and phone calls regarding the survey a dozen times and never filled it out. Don't try to guilt me into giving you a good score.
I have since read an article in a local business newspaper that all dealers are starting to get in trouble for pushing these high scores on surveys - I sure hope they do!
The car, however, was great. No problem
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