Service is horrible. Just moved to Jax and Lexus needed an oil change. They said it may be a couple weeks out and wouldn't give a loaner car. Receptionist acted like clients should cater to them. I have never had such service at a Lexus dealership. Very dissapointed.
Pros : Oil change completed and I was able to leave after 2 hrs.
Cons : Charge for tire pressure - I've never been charged during service while owning Lexus for 10 yrs! Very rude staff. I know, I'm the customer - let me get you a water!
