I shopped here after looking everywhere else for a good price on furniture. I was lured in by such good prices but to no avail. Bought a couch for $300, my fault for not wallowing on it before I bought it. When we finally got it up to our third floor apartment my roomie went to wallow on it and slammed his tail bone into some severly unpadded wood. The couch was cheaply made and horribly assembled. The back fabric was coming off, the "cushions" were not padded at all and were sagging in six months. Not to mention the cushions wouldn't come off so you could add your own padding. Within a year the couch was sitting on the curb, with no stains or holes in it, no one else picked it up either. I replaced the couch for $75 with a used set that is fifty times nicer than the thing I bought new from PMD. Was not impressed at all!

My family has been in the furniture business for over 40 years. PMD is now one of the top 100 furniture companies in the whole U.S. Private label furniture is more common than you think...there are many manufacturers that sell private label lines to stores. Even the top mattress companies make it difficult for customers to cross shop - they can cover every stores mattresses with different covers or call it something different. PMD is completely legit - they get overstock and discontinued items from brand name manufacturers and (due to their high volume of sales) the manufacturers will make private label for them. You get what you pay for when it comes to furniture. Obviously you will not get an amazing mattress for $169 - but that is common sense people. After being in the industry for so long, it is exciting to see a company that has figured out a way to keep costs down and pass on savings to customers. If you are on the search for furniture, this is a great place to look and can often provide shoppers with a great deal!

I was promptly met by making an appointment and shown some furniture. I didn't buy because these there was something amiss with the whole "Selling excess model home inventory" and they didn't like me asking so many questions. Resarch before you buy from them and give the Local Business Bureau a call before you go and you'll feel better before you purchase. They have some good stories on them.

After hearing complaints from both sides, here is a balanced review of the only complaint on file for "PMD Furniture Direct", review "Royal Heritage warranty". NEXT TWO COMPLAINTS ARE FROM THE SAME CUSTOMER. PLEASE BE ADVISED.
The customer issuing the complaint didn't follow the appropriate avenues for handling warranty issues as outlined by the sales representatives of PMD Furniture. In fact, she attempted to circumnavigate these procedures and falsify her identity to speed her claim. The customer pretended to be interested in further purchases to attain access to PMD Furniture Clearance Center, and after having a representative drive out to their wholesale facility, she then disclosed her intentions. PMD Furniture disclosed over 20 instances of satisfied warranty claims over the 6 year life of thier business, and was helpful in finding a resolution with the customer. We found them to both helpful and courteous.

Bought a bed set in April 2006 that had a 10 year warranty. Bed is already sagging pathetically (only several months later) and these guys have been complete jerks. They claim their furniture comes from model home displays but you can't get to their business location unless you've got an "appointment." Guess what? These appointments make it too easy for them to sell cheaply made and make blatantly disregard warranties. Don't be lured in by cheap prices. Do your research and you will see that they've already had several serious complaints!