I too have been here for treatments. Excellent treatments and customer service. I paid only $3,000 for my entire package so I don't know what people are talking about. Maybe they just had really really super bad skin. I am totally clear of my zits and I will be going back for some more laser treatments. I checked out their skin resurfacing lasers online and decided that the lasers they have are less painful and looks like it achieves much better results so I will going back for those to clear some scarring. I did 3 laser treatments and some topical ointments. I got clear literally in 2 weeks. Lucky for me I got it fast before I got too many scars. I found out that Asian skin scars really bad, but the good news is that Dr. Rispler told me that Asian people are less likely to get skin cancer. I feel great and my skin has never looked better. I chose LDI because no one else had all the advanced medicine and lasers. I needed real professional help from a dermatologist. Also, the price is right. The other consultations I went to did the same thing. Most places talked to me about pricing upfront to see if it was something I could afford because you have to fork the bill. My parents have great insurance and even they said that zits aren't covered by them...in their words "acne is not a deadly disease." Ummm...yeah, then why does it make you so sad and depressed. Don't get me started on that. I also went to other dermatology offices that don't tell you how much anything costs and tell you that it will be an ongoing process which means a ton of doctor visits. Who's got time for that? DO THE MATH. Well, I rather know how much this whole thing is gonna cost and that the Doctor visits are all included. Plus those simple type of dermatologists didn't have any lasers. Lasers are good and I got quick results. I have read online that other meds take up to a year to work. No thanks...I got school soon and I need to look good.

STAY AWAY FROM THIS PLACE!!!!
The will make unreasonable promises that will NEVER EVER come true.
I am a real LDI customer who spent thousands of dollars on there treatments...here's my story.
I signed up for four laser treatments in 2008 at a whoping 8K which according to them is a deal...when I tried to cancel they said I had signed a contract and owed them $1500 for a lousy 30 second treatment that they have you do intially so that in case you do decide to back out they can charge you for it plus another $1500 administration fee. It got to the point where there Beverly Hills lawyer got involved and forced me to either go thru with the treatments or pay them 3K.
In protest, I went thru with all treatments which were extremely painful and cost me several days of work after every treatment because you look like s BURN VICTIM(seriously). It would take forever to heal and now after over a year my skin is back to what is was...with very little to no improvements(oily skin, breakouts, pimples, etc.)
Save your money and consult with your doctor who will recommend you to a a dermatologist..it will save you money and the results will be better because your given alternatives instead of LASERS that rip your skin off and do not heal anything except for minor scars.
If you have acne the four treatments WILL NOT help you...believe me and everyone on this site. This place will treat you like the cats meow when you first arrive...after they scam you of your money, your nothing but a pain in there BEHIND and they can't wait to kick you out the door.......BUT NOT before you spend more money on there medicines, lotions, creams, sun blocks and hair gels which may I remind you are NOT INCLUDED in the expensive contract......OF COURSE!!!
You are a FOOL if you subscribe to there theory that lasers will be the solution to all your problems...I call BS!!!!
LDI DOES NOT CARE ABOUT THERE CUSTOMERS AND WILL MAKE YOU SIGN WHAT IS CALLED "ARBIRATION FORM" BECAUSE THEY KNOW FULL WELL THAT MOST IF NOT EVERYONE OF THERE CLIENTEL WILL NOT BE SATISFIED WITH THERE OVERPRICED SERVICES AND LOUSY STAFF...THIS WAY THEY WIN BECAUSE YOU END UP IN A COURT WERE THEY SAY YOU SIGNED A CONTRACT WHICH, ACCORDING TO THEM, CLEARLY STATES THERE IS ONLY A 20-30% IMPROVEMENT IN SCARS....BUT THEY WILL NEVER MENTION THE FACT THAT YOUR SKIN WILL BE BACK TO IT'S OLD SELF AFTER A YEAR DURING THERE SALES PITCH BECAUSE IT IS NOT TO THERE BENEFIT.
LDI ARE A BUNCH OF MONEY HUNGRY SWITCH AND BATE CON'S!!!
SOME DAY DR RISPLER(or ripper as in rip you off) AND HIS STAFF WILL GET THERE'S...IF THERE IS A HELL, IM SURE THEY WILL ALL BE THERE

True story! I started off using an eyelash serum not mentioning any names, but the serum started changing the color of my iris, and then my skin! I didn't know what to do, so I opted for laser. no joke, I am so glad this happened, because I ended up getting the laser for my skin as well because I had such good experience with the laser getting my skin back to normal after using the eyelash serum. Now I look better than ever, and threw away the eyelash serum. Hard lesson learned, but turned out to be a success. Thank you to the Doctor!