Horrible Horrible Dealer
Bought 2011 Land Rover AutoBiography Black Limited Edition $114,000 cash.
1. NO car available. Saleman demand to get credit card # for deposit. Then never charge deposit $5000. Paper work never done (Buy order, contract) nothing done. Demand payment wired in FULL or sell the car to other.
2. Then the car showed up. Emailed us photos demage "crack windows, chip and crash". Refused to fix the windows crack. Treat customers like trash. Read below:
Wanye,
I am alittle shocked with yours attitude and action.
Really, I am very very shocked. Which windows did the demage chip happened? How much would such demage cost to fix? I need to know urgently. I never deal with anyone with such unprofessional responsed and unfriendly as you. You treat yours customer this way?
You have to understand, pain chip and so on I can have it touch up and fix. Glass has problem there is nothing and no one can cover it up. It has to be replace here in US not oversea since there is NO such glass or windows to do it there. Understand that part let me know quickly.
Danny
----- Original Message -----
From: Wayne Goren
To: Danny Pham
Sent: Saturday, March 12, 2011 5:57 PM
Subject: RE: 2011 ATB
Danny,
I can do one of two things. I can have you pick up the vehicle and move forward or I can reverse the wire and shread the paperwork. Your call.
Wayne Goren
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From: Danny Pham
Sent: Saturday, March 12, 2011 3:48 PM
To: Wayne Goren
Subject: Re: 2011 ATB
Brother, I bought cars all over the country. Such highend cars with this price you are telling me you going to give to your customers this way?
----- Original Message -----
From: Wayne Goren
To: Danny Pham
Sent: Saturday, March 12, 2011 5:36 PM
Subject: RE: 2011 ATB
********************* no room to posted all - $114,000 car. Wonder if I can get my money back now ***