This is a great find especially in this tight economy. For ONE reasonable price (based on size of your pet) everything was done for my pet at no extra charge. My pet needed medicated shampoo, they brushed her teeth, did nails, cleaned ears and even pulled the excess ear hair. Misty is a Shih Tzu and needed conditioned that was included. I used to go to Pet Smart and paid over $ 50.00 for the works , but at Laguna Groomers it was ONLY $35.00 and Misty has never looked or smelled better. Try this groomer for your precious pet you will be pleased I know I am

First let me say, I think the people who work at this groomer mean well. They are very reasonably priced and did a decent job of grooming my dog and groomed him well under the time they originally quoted, which was great. However, the facility is very noisy and not a "calm" environment for a pet. When I picked up my dog, there was so much chaos, people yelling on the phone, the girl cashing me out walked my dog to the reception area and just let him loose without allowing me to secure him first, she seemed confused as to know the register process, etc. The dryer they use sounds like a jet engine. I could see where some dogs wouldn't be bothered but all of my dogs would be highly nervous and frightened of that dryer. As I was leaving, the girl at the counter yelled "He didn't like the dryer!" and I just had to chuckle to myself because I didn't like it either lol. In all fairness, I would recommend this facility to a budget-conscious pet owner with a sturdy/unflappable dog. In the future, I am willing to pay more for a quieter, organized and thoughtful environment. I read the "bad" reviews listed here and decided to make my own judgment. As always, the truth is somewhere in the middle and some people will complain about anything. I just wanted to share an objective view of my experience to aid pet owners in their decision.
They are right next door to another groomer, so make sure you pull into the driveway with the big white mailbox.

I can not take my pets here it is very dirty...it is hard to get to since they have been working on the road..

this is my first time on this site and I was appalled at the bad review..I have been going to LCG for 10 years and there has been nothing but TLC given to my rare breed dog. I do rescue of this breed, coton de tulear, and a number of my rescues have been there as well...Cathy and her crew have always made this a positive occasion for these little guys - sometimes their first.
My coton wags her tail when we enter the door and always comes out on time and looking beautiful! I would recommend them highly.

I wanted to be sure to write a positive review for the folks at Laguna Country Groomers.
I read the horrible review given...and in 5 years.... I have NEVER had that kind of experience, and I am writing of first hand experiences. I noticed the person that wrote the 'review' was writing for someone else...therefore making it hearsay....which is gossip!
Sure, tempers perhaps got flared....things may have been said that were not professional or appropriate (after all- just because someone may be acting rude and irrational- doesn't mean we have to sink to their level), however, after having them perform miracles on my Llasso/Terrier Mix...I know how hard it is ...and how LONG it takes to do good work.
- Sounds like someone either had a bad day, did not have realistic expectations....is just an unhappy person- regardless of what happens....or...really just did not want/intend to pay.
At any rate- while I feel it is important for us to have good AND bad reviews - I feel it should be written after there has been time to 'cool off' if upset and compose a true review- and not a complaining session- with the effect of purposely trying to tarnishing the reputation of hard working individuals!
The written word cannot be taken back....and we should all realize there are ALWAYS two sides to every story.
Again- my highest praises to them- they always make my dogs...(and even my cat!) look and smell terriffic - and, while they are not an 'in and out' place- they have always done their best to accomodate my schedule.
After all- if you are in that big of a hurry- perhaps you should do the dog yourself.