I bought a Stihl FS 55 trimmer and a Stihl FC 55 edger from L & M rather than buy online at substantial savings. L & M charged list, but I figured it was worth it to have a dependable local dealer who could repair it if it was needed. When I took them back to L & M about a year and a half later for some basic maintenance - the main issue was some water in the gas - they charged me over $240.00! They charged me for over an hour and a half labor for each @ $70 an hour. What a ripoff!!! What's more, they didn't even have the courtesy to call me to tell me what the charge was going to be. Given that the price for a new one has an MSRP of $199.00, you might think they would call before doing routine maintenance to the tune of over $120.00 each. Total and complete ripoff. If you want to be abused and taken advantage of, they should be the first stop on your list. If not, there are many, many other honest and reputable businesses that would do a better job for a lot, lot less.